GO! Help Center
Quick answers and short videos from Debbie for the questions we hear most. Tap a question to open it.
Getting started
I just subscribed. Where do I start?
Welcome to GO! Log in at gocurriculum.com and you'll land on your Account Dashboard. Everything you need lives there. Debbie gives a one-minute tour:
Welcome to Your GO! Dashboard (1 min)
Is there a step-by-step guide for new GO! users?
Yes! Open any unit on your dashboard and look for GO! Guide: Start Here in the extras on the side. Download it, print it, and go step by step. It walks you through everything to set your team up for success.
Download a Unit and the GO! Guide (40 sec)
Your account
How do I update my card, upgrade, or add people from my church?
- On your dashboard, click My Account.
- Click Subscription Information. You'll see your plan, whether it's active, and your next billing date.
- From there you can update your payment method, upgrade your subscription (for example to Premium or Platinum), or add other people from your church as sub-accounts.
My Account: Payment, Upgrade, Cancel, Add Users (1 min)
When does my subscription renew?
Your next billing date is listed under My Account > Subscription Information. Your subscription renews automatically on that date, so your team keeps every new lesson coming without missing a beat. Questions about your renewal? Just email us, we're happy to help.
We have a new children's director. How do we move the account to them?
We'd love to help with that! Just fill out our Change of Leadership form with your church name, the current account email, and your new director's name and email. Once you submit it, we'll get your subscription moved over to the new director. Questions? Email info@gocurriculum.com.
Where can I get a W-9, tax-exempt info, military forms, or a receipt?
Sales tax: We don't charge sales tax on digital products like subscriptions and unit downloads. Tax only applies to physical items we ship. If your church is tax-exempt, you can submit your exemption form right at checkout.
Military chapels and bases: Visit our Military Base Purchase Form page to fill out the military form and download our current Section 889 form.
W-9, vendor forms, or receipts: Email info@gocurriculum.com and tell us what you need. We'll send it right over.
Lessons & videos
Why can I only see four units? Where are the older ones?
Your dashboard always shows four units: the one before the current unit, the current unit, and two units ahead. On the first of every month a brand-new unit appears and the oldest one comes off.
Tip: GO! is very customizable, so if you're running a little behind, just download what you need before a unit comes off.
Your Units and When New Units Drop (50 sec)
How do I download a unit's lessons?
Click any unit on your dashboard. You'll see what's in the unit, when it's recommended to use, and the download for each part. Extra bonus resources are listed on the side.
Download a Unit and the GO! Guide (40 sec)
How do I share Journey Today Show videos with families?
Under each unit you'll find the JTS Video Sharing link. Send it to moms and dads so they can watch at home. Each unit also has social media templates you can post right away.
Share JTS Videos and Social Templates (20 sec)
Where are the Preschool memory videos and things I've purchased?
Preschool works just like Elementary. With Premium, you'll also find the Bible memorization videos right on your dashboard. Scroll down to see everything you've purchased from the GO! store.
Preschool Memory Videos and Purchased Items (30 sec)
Free resources
What free resources come with GO!?
Click the GO! Free Resources tab on your dashboard for training videos, e-books, music videos and more.
GO! Free Resources (35 sec)
What's the Children's Ministry Hub?
The Children's Ministry Hub is packed with tools for your ministry: a conference finder, shared policies and procedures from other churches, a game finder, our Facebook group, and David's blogs.
Children's Ministry Hub (50 sec)
Where do I find the scope and sequence?
Scroll to the bottom of any page on gocurriculum.com. The footer links to the scope and sequence, needs-based assistance, the demo with David, FAQs, and how to reach us.
Find Help: Scope & Sequence, Demo, FAQ, Contact (1 min)
Still need help? Let's talk!
Book a one-on-one video chat with Debbie. She'll walk you through downloading, using, or tailoring GO! for your ministry.
Or email info@gocurriculum.com · call 800.684.2302